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CARM and StraitLink Global Logistics

CBSA’s Assessment and Revenue Management (CARM) will transform how the Canada Border Services Agency collects, manages, and reports on import revenue and trade information. It is a far reaching multi-phase project. The CBSA has stated that CARM will simplify importation, offer a modern interface for importers or their agents to enter information, enable importers to access and amend their information on-demand, reduce costs, and elevate the level of compliance with regulations. The agency is also implementing the new system to better asses inbound shipments and the duties and taxes owed on each shipment.

CARM “Release 0” is a technological upgrade, which is a system change only and has already been accomplished.

CARM “Release 1” is when the portal goes live with basic functionality and this is scheduled for May 25th 2021. When the CARM Client Portal goes live, importers, customs brokers, and trade consultants (upon request) will be able to log on.

The CARM Client Portal will feature

The ability to set up a Pre-authorized Debit (PAD) to remit payment in addition to credit card or Automated Clearing House (ACH) withdrawal from financial institutions

Statements of Account (SoAs) and basic client transaction information

The ability to delegate access to business accounts, individuals and/or legal entities (delegation by importers will be limited to customs brokers and trade consultants)

Rulings requests

Implementation of a new onboarding process

New tools available for trade chain partners

The CBSA has provided support resources that are now available on their CARM Google Drive. These onboarding guides are an overview document on how to get set up on the portal, and includes information on the importance of delegation of authority, support resources, and a checklist of important activities to do leading up to, during and after the launch of the new portal. A Release 1 playbook provides detailed information on Delegation of Authority, Billing, Payments, Rulings and more details on the CARM Client Portal

Please feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions.

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StraitLink Global Logistics Inc.
111 Zenway Blvd., Unit 23
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Phone 905-427-0004 Toll Free 800-698-3065 Email
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